Privacy Policy

At Ritz Era, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information when you use our website:

Personal details such as name, email address, phone number, billing and shipping address
Payment information (processed securely through third-party payment gateways; we do not store card details)
Order history and purchase details
Device and browsing information such as IP address, browser type, and cookies

2. How We Use Your Information

Your information is used to:

Process and fulfill your orders
Communicate order updates, delivery details, and customer support responses
Improve our website, products, and services
Send promotional offers or updates (only if you opt in)
Prevent fraud and ensure secure transactions

3. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only with:

Trusted service providers such as payment gateways, courier partners, and IT services
Legal or regulatory authorities when required by law

All third parties are obligated to keep your information confidential.

4. Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You may choose to disable cookies in your browser settings, though some features of the site may not function properly.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access or update your personal information
Request deletion of your data (subject to legal and operational requirements)
Opt out of marketing communications at any time

7. Third-Party Links

Our website may contain links to third-party websites. Ritz Era is not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

Ritz Era reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧info@ritzera.com
📞+91-7249999889, +91-9045414777