Terms & Conditions

Terms & Conditions
Welcome to Ritz Era. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General

• These Terms & Conditions govern your use of our website and the purchase of products from Ritz Era.

• By using this website, you confirm that you are at least 18 years of age or accessing the site under parental supervision.

• We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Product Information

• We strive to display product details, descriptions, and images as accurately as possible.

• Slight variations in colour, embroidery, or finish may occur due to lighting, screen resolution, or handcrafted nature of products.

• All measurements provided are approximate.

3. Pricing & Payments

• All prices listed on the website are in Indian Rupees (INR) and inclusive/exclusive of taxes as mentioned.

• We reserve the right to change prices at any time without prior notice.

• Payments must be made through the available secure payment methods at checkout.

4. Order Acceptance & Cancellation

• An order is confirmed only after successful payment and order confirmation.

• Ritz Era reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspicious activity.

• Orders once placed cannot be cancelled after dispatch.

5. Shipping & Delivery

• Delivery timelines provided are estimated and may vary due to logistics or unforeseen circumstances.

• Ritz Era is not responsible for delays caused by courier partners or incorrect address details provided by the customer.

6. Returns, Refunds & Exchanges

• Returns and refunds are governed by our Refund & Return Policy, which forms an integral part of these Terms & Conditions.

• Please review the policy carefully before making a purchase.

7. Intellectual Property

• All content on this website including images, designs, logos, text, and graphics are the property of Ritz Era.

• Any unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Conduct

• You agree not to misuse the website, engage in fraudulent activities, or violate any applicable laws.

• Any attempt to damage, hack, or disrupt the website may result in legal action.

9. Limitation of Liability

• Ritz Era shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

• Our liability, if any, shall not exceed the value of the product purchased.

10. Privacy Policy

• Your personal information is handled in accordance with our Privacy Policy.

• By using our website, you consent to the collection and use of your information as outlined therein.

11. Governing Law

• These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

• Any disputes shall be subject to the jurisdiction of the courts of India.

12. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at:
📧 info@ritzera.com
📞+91-7249999889, +91-9045414777