Shipping & Delivery

• We currently ship across India and across the world.

• Estimated delivery time is 3–7 business days, depending on your location and more time could be taken for abroad deliveries.

• Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.

• Free shipping may be offered during promotional periods.

Order Tracking

• Once your order is shipped, you will receive a tracking ID via email or WhatsApp to track your shipment.

Address & Delivery Issues

• Please ensure that your shipping address and contact details are accurate at the time of placing the order.

• Ritz Era is not responsible for delays or non-delivery due to incorrect address details provided by the customer.

Damaged or Missing Items

• In case of damaged, defective, or missing items, please notify us within 48 hours of delivery with clear images or videos.

• Claims raised after this period may not be accepted.

International Shipping

• Currently, we also offer international shipping.